The CompanyThe company has been trusted for over 30 years as a leading hardware distributor. Their customers' needs are their number one priority. The company is all about delivering unparalleled service with their expert technical support. Whether customers are on the phone, live chat, or email, each one will feel like they're part of a community with the service they receive.
The RoleThe company is looking for a Head of Ecommerce to join and lead their Ecommerce team and work on their websites. Online presence is a vital aspect of their business, with an advanced in-house marketing team. In this role you will own the eCommerce strategy and manage the Ecommerce / digital marketing team, ensuring they follow a customer and data centric approach.
Key Responsibilities● Create a roadmap for optimisation for the customer journey, identifying barriers, and monitor ecommerce trends ● Work with third-party suppliers per our procedures to implement enhancements to the website, such as referral programmes, email solutions and content management ● Conduct regular competitor activity to understand the marketplace and make improvements● Develop and enhance B2C sales via Magento Commerce based existing e-commerce web platform ● Create 360 degrees product graphics, written and video content. Create email and social media marketing campaigns along with monthly newsletters for the company.● Develop, implement, and solely manage SEO and PPC strategies to maximize traffic to the company’s web pages and generate increased web sales in the company’s products ● Use Google Analytics, Google AdWords, and other relevant sites to maximize throughput with key focus on new customer acquisition ● Continually audit and develop processes to increase speed, effectiveness and reduce number of clicks to checkout, in other words, continuous improvement of quality throughput from the company’s B2C web-sales platform thereby improving the usability, design, content and conversion of the company website ● Submit weekly KPI reports against devised order volume targets
Experience / Requirements
● A strong background in an ecommerce position, managing and leading teams with knowledge of ecommerce strategy and tactics ● Experience with Google shopping ● Analytical skills to draw insight from data ● Experience with P&L within ecommerce functions ● An excellent attention to detail and quality ● Strong organisation skills: self-directed and capable of working effectively in a fast paced, exciting environment while juggling multiple projects ● The ability to work with various stakeholders, both internal and external
● Several years of experience using magento commerce● Experience with tech website maintenance
Still considering applying?The company prides themselves on clients’ opinions and reviews of how they approach their work. They consistently receive feedback of excellent service and great communication. If this sounds like you, we would love to hear from you! Get in touch, you might be the perfect addition to this growing team!
If you know someone who might be the right fit for this role, we offer a referral fee up to £200 for anyone we successfully place.For the latest job opportunities within digital marketing and eCommerce, visit our website: https://live-digital.co.uk/ At Live Digital, we only work with clients that embrace diversity and celebrate it! Our clients are committed to equal employment opportunities regardless of your gender, religion, age, sexual orientation, colour, disability or place of origin.